Multi-Source Feedback

Multi-Source Feedback (MSF) is a validated, evidence-based tool that provides a 360-degree view of a clinician’s interpersonal and professional performance. Designed to support doctors across all stages of their career, MSF fosters reflection, strengthens relationships, and contributes to Continuing Professional Development (CPD) requirements for medical colleges and CPD homes.
At CFEP Surveys, our MSF tool is secure and contains benchmarks supported by comprehensive resources and guidance—ensuring you gain maximum value from the process.

Why MSF?
MSF is a structured, reflective learning activity that helps you:

• Gain insight into your strengths and development areas
• Reflect on how you are perceived by patients and colleagues is how you perceive yourself
• Strengthen communication, collaboration, and professionalism
• Align with the Medical Board of Australia’s Professional Performance Framework – specifically in Reviewing Performance and Measuring Outcomes
• Fulfil CPD requirements across multiple medical colleges (see CFEP Surveys – Multi-Source Feedback website for more information)

Explore, Learn, Reflect
The CFEP Surveys Academy is your learning hub for MSF and other quality improvement tools. Here, you’ll find:

• Practical resources, articles and case studies
• Interactive eLearning modules
• Step-by-step MSF guides
• Examples of Debriefing in practice

These resources are designed to help you apply feedback meaningfully and translate insights into better clinical performance and patient care.

Debriefing: A Key Step in Your MSF Journey
Debriefing is a critical part of the MSF process. Whether informal or formal, a structured debrief helps you:

• Unpack your feedback in a supportive environment
• Compare self-assessment with colleague and patient perspectives
• Reflect on your results and takeaways
• Identify opportunities for growth and improvement

We recommend completing your debrief session shortly after receiving your MSF report, ideally with a trusted colleague, supervisor or mentor trained in the process.
You’ll learn more about this in the dedicated Debriefing videos under resources, with more coming soon to the CFEP Academy.